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CRA - July 2021 Impact Survey
As we move into year two of the COVID-19 crisis, the Colorado Restaurant Association is collecting information on the economic impact of the pandemic on the restaurant industry, as well as details on how anticipated legislative proposals will impact you.
This survey specifically aims to collect data on debt accumulation and industry wage rates. Data collected in this survey will helps us determine the best ways to help you access additional funding and combat staffing challenges. We also plan to use the data collected from this information in our advocacy efforts, in recovery conversations across the State, and with the media. Please be assured that all information provided is anonymous and strictly confidential.
If you are a restaurant operator with multiple restaurants in your organization, please consider completing a separate survey for each location. This will help provide us with data to analyze the impact on a city level. If you wish to only complete one survey, please choose your primary restaurant for this survey.
Anticipated completion time: 7-10 minutes
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Email
*
Your email
Where is your restaurant located in Colorado?
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Denver Metro (Denver, Adams, Arapahoe, Broomfield, Douglas, Jefferson counties)
South Central (Park , Lake, Teller, El Paso, Pueblo, Saguache, Chafee, Custer, Fremont, Custer, Huerfano, Costilla, Rio Grande, Mineral, Conejos counties)
Northeast (Elbert, Morgan, Washington, Kit Carson, Lincoln, Yuma, Phillips, Sedgwick, Logan counties)
North Central (Weld, Larimer, Boulder, Gilpin, Clear Creek counties)
Northwest (Moffat, Routt, Jackson, Grand, Eagle, Summit, Pitkin, Mesa, Garfield, Rio Blanco Counties)
Southwest (Montezuma, La Plata, Archuleta, San Juan, Hinsdale, Ouray, Dolores, San Miguel, Montrose, Delta, Gunnison, Ouray, Gunnison counties)
Southeast (Las Animas, Baca, Prowers, Bent, Otero, Crowley, Kiowa, Cheyenne counties)
In what city or town is your restaurant located?
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Your answer
Which segment best describes the restaurant for which you are completing this survey?
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Family dining full service restaurant
Casual dining full service restaurant
Fine dining full service restaurant
Quick service restaurant
Fast-casual restaurant
Coffee or snack (e.g. coffee, donut, or ice cream shop)
Other:
Which of the following best describes the restaurant for which you are completing this survey?
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Single-unit independent
Multi-unit independent
Single-unit franchisee
Multi-unit franchisee
Corporate-owned chain restaurant
Have you accumulated new, pandemic-related debt since March 2020?
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Yes
No
If you answered yes to the previous question, please indicate how much new, pandemic-related debt you have accrued:
$0 - $10,000
$11,000 - $25,000
$26,000 - $50,000
$51,000 - $75,000
$76,000 - $100,000
$101,000 - $150,000
$151,000 - $175,000
$176,000 - $200,000
$201,000 - $250,000
$251,000 - $500,000
$501,000 - $750,000
$751,000 - $1,000,000
More than $1,000,000
Clear selection
If operating conditions remain at current levels (ie, no new pandemic restrictions or interruptions), how long will it take you to pay off this new debt?
0 - 6 months
6 months - 1 year
1 - 2 years
2 - 3 years
3 - 4 years
4 - 5 years
More than 5 years
Clear selection
Has the cost of doing business increased since March 2020?
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Yes
No
If so, please rank the following expense categories by how much they have increased since March 2020, with 1st being the largest increase and 10th being the smallest increase:
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Labor
Employee benefits
Occupancy costs (rent, mortgage)
Taxes
Insurance (outside of benefits)
Third-party platforms
Food
Alcohol
Supplies
Equipment
1st
2nd
3rd
4th
5th
6th
7th
8th
9th
10th
Labor
Employee benefits
Occupancy costs (rent, mortgage)
Taxes
Insurance (outside of benefits)
Third-party platforms
Food
Alcohol
Supplies
Equipment
1st
2nd
3rd
4th
5th
6th
7th
8th
9th
10th
What are you doing to offset these increased costs? (Select all that apply.)
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Raising menu prices
Cutting hours of operation
Limiting menu options
Reducing staffing levels
Reducing staff benefits
Limiting future growth
Incorporating automation or technology solutions
Considering closure
Other:
Required
Are you having trouble hiring staff right now?
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Yes
No
Are you having trouble retaining staff right now?
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Yes
No
Have you changed any business practices or wage rates to increase hiring and retention?
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Yes
No
If you’ve changed business practices (apart from increasing wages), what tactics does that include?
Offering hiring bonuses
Offering retention bonuses
Adding benefits
Other:
Clear selection
If you’ve added benefits, which specific benefits have you added? (Select all that apply.)
Health insurance
Dental insurance
Vision insurance
PTO
Free meals
Company discounts
401K plan
401K plan with matching contributions
Education assistance
Company travel
Health and wellness programming
Health and wellness allowance
Other:
If you have increased wage rates, by how much?
0 to 10%
11 to 20%
21 to 30%
31 to 40%
41 to 50%
51 to 60%
61 to 70%
71 to 80%
81 to 90%
91 to 100%
More than 100%
Clear selection
What is the check average per diner at your restaurant?
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Less than $10
$10 to $20
$21 to $50
$51 to $100
More than $100
Which most closely describes your employee pay model as it relates to tipping?
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Tips are not customary in my type of restaurant. Employees earn an hourly wage or salary.
Tips are customary in my type of restaurant, but tipping is not allowed in my establishment, or my restaurant employs an automatic service charge instead of tipping. Front and back of house employees make a consistent wage or salary and tips are not factored in.
Front-of-house employees earn base pay of tipped minimum wage and receive all tips, while back-of-house employees are salaried or paid an hourly wage.
Front- and back-of-house employees earn base pay of at least full minimum wage, and tips are pooled between front and back of house.
Other:
Do you take a tip credit for tipped employees?
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Yes
No
On average, how many weeks per year do your tipped employees earn LESS THAN $3.02 per hour in tips?
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Never or almost never
1 to 10 weeks per year
11 to 20 weeks per year
21 to 30 weeks per year
31 to 40 weeks per year
41 to 50 weeks per year
Always or almost always
N/A: Tipping is not customary in my type of restaurant.
NOT INCLUDING TIPS OR TIPOUTS, what is the average hourly wage of your line cooks? (i.e., what do you pay them directly?)
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Your answer
NOT INCLUDING TIPS OR TIPOUTS, what is the average hourly wage of your dishwashers ? (i.e., what do you pay them directly?)
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Your answer
INCLUDING tips and tipouts, what is the average hourly wage of your servers? (i.e., what do you pay them directly?)
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Your answer
INCLUDING tips and tipouts, what is the average hourly wage of your hosts? (i.e., what do you pay them directly?)
*
Your answer
INCLUDING tips and tipouts, what is the average hourly wage of your bartenders? (i.e., what do you pay them directly?)
*
Your answer
What is the average salary of your managers?
*
Your answer
What can any level of government do to help your restaurant right now?
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Your answer
What are you the most hopeful/optimistic about in the coming three months?
*
Your answer
Is there anything else you would like to share?
Your answer
Thank you so much for your time.
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